Description
Beatbot AquaSense 2D: Powerful dual-drive pool cleaner for deep wall scrubbing, floor cleaning, and precise waterline performance.
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Deep Cleaning System: The AquaSense 2D delivers strong suction and powerful brush scrubbing to clean floors, walls, and waterlines effectively.
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Advanced Dual-Drive Motors: Enhanced mobility and grip provide consistent cleaning across all pool surfaces.
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Two-Layer 150μm Filtration: Captures fine debris including sand, hair, leaves, and insects down to 150 micrometers.
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Automatic Obstacle Detection: The system smartly identifies and avoids obstacles, matching the performance of the AquaSense Pro.
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Extended Runtime: Efficient power management allows thorough pool coverage in each cycle.
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Fast Charging: Fully recharges in about 4 hours using the vertical charging dock.
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Infinity Pool Support: Cleans walls and waterlines of infinity pools (surface cleaning not supported).
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App Connectivity: Switch cleaning modes from the app whether the robot is in the water or on shore.
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Step Cleaning Capability: Can clean steps if they are wide enough and water depth is over 0.98 ft.
Tech Specs
| Name |
Beatbot AquaSense 2D Robotic Pool Cleaner |
| Model |
AquaSense 2D |
| Color |
Black / Dark Blue |
| Type |
Cordless robotic pool cleaner |
| Cleaning Coverage |
Floor, walls, and waterline |
| Pool Classification |
Above-ground and in-ground pools |
| Pool Materials |
Vinyl, fiberglass, tile, ceramic, concrete, stainless steel |
| Working Depth |
0.5 m – 3 m (1.6 ft – 9.8 ft) |
| Step Cleaning |
Yes, if steps exceed 0.98 ft water depth and provide stable footing |
| Filter Type |
Two-layer 150 μm filtration |
| Battery Capacity |
10,000 mAh lithium battery |
| Charging Time |
Approx. 4 hours |
| Saltwater Compatibility |
Yes, up to 5000 ppm |
| Connectivity |
App mode-switching (no underwater WiFi control) |
| Robot Weight |
Approx. 23 lbs |
| Warranty |
3-year Full Replacement Protection |
Packing List
- AquaSense 2D Robotic Pool Cleaner ×1
- Charging Dock ×1
- Hook ×1
- Quick Start Guide ×1
- User Manual ×1
FAQ
Q: What is the battery capacity, and how long does it take to fully charge?
AquaSense 2D includes a 10,000 mAh battery and takes about 4 hours to fully charge.
Q: Can the AquaSense 2 clean saltwater pools?
Yes. AquaSense 2 can safely clean saltwater pools as long as the concentration is below 5000 ppm. Most home pools fall well below this level.
Q: Can the AquaSense 2 clean infinity pools?
Yes — it can clean the walls and waterline of infinity pools. Surface cleaning is not supported.
Q: What size debris can the AquaSense 2 clean?
It filters debris as small as 150 μm, including sand, hair, insects, and leaves.
Q: What types of debris can the AquaSense 2 remove?
The dual-layer 150 μm filter removes sand, silt, hair, leaves, insects, and other fine particles.
Q: Can the AquaSense 2 clean pool steps?
Yes — as long as the steps are wide enough and water depth exceeds 0.98 ft. Step cleaning improves over time with firmware updates.
Q: What is the working depth?
AquaSense 2 operates between 1.6 ft and 9.8 ft (0.5 m – 3 m).
Q: Can it be controlled through the app?
You can switch modes via the app while the robot is in the water or on the shore.
Q: Can it be controlled to return through the app during cleaning?
No — it cannot be commanded to return mid-cycle.
Q: Can it automatically detect and avoid obstacles?
Yes — it recognizes and avoids obstacles using the same algorithm as the AquaSense Pro.
Q: Can Beatbot robots be used in above-ground pools?
Yes — they support all pool types, including above-ground and in-ground.
Q: How does the 30-Day Money-Back Guarantee work?
If the product doesn’t meet your expectations, you may return it within 30 days for a refund according to our return policy.
Q: How does the AquaSense 2 Warranty work?
AquaSense 2 includes 3-year Full Replacement Protection. If a covered issue occurs, the unit will be replaced with a new or refurbished model.
Shipping Policy
Order Processing & Shipping Policy
All orders are processed and shipped within 2–5 business days using fully tracked courier services. Our delivery partners include USPS, UPS, and FedEx. Processing times may vary depending on the brand or manufacturer.
Order Confirmation
Once your order is placed, you will receive an order confirmation email indicating that we have received your order. We pre-authorize your payment method and confirm stock availability with our suppliers. If the item is unavailable or on backorder, we will void the pre-authorization and notify you by email. If the item is in stock, we will process the charge and prepare your order for shipment.
Order Shipment
Orders in stock will typically ship within 5 business days after processing. Tracking information will be emailed within 24 hours of shipment. If you do not receive tracking details within 6 business days, please contact us at support@therobotdirect.com.
Shipping Coverage
We currently ship within the United States. Certain products may also be available for delivery to Canada if the checkout system allows your shipping address to be entered successfully.
Changing Your Address
If your order has not yet shipped, contact us immediately to request an address change. Once shipped, we will do our best to assist, but additional courier fees for rerouting may apply and will be the customer’s responsibility.
Shipping Times
Estimated shipping times are displayed on each product page. Delivery estimates are not guaranteed and may vary due to factors outside our control, such as carrier delays or manufacturer lead times. Customers will be notified of significant delays.
Shipping Options
Curbside Delivery: Delivered to your curb or driveway, offered free of charge for eligible orders.
Threshold Delivery: Brought to your porch or sheltered area.
White Glove Delivery: Delivered to a room of choice, includes basic assembly and packaging removal.
Delays
If your shipment is delayed, please contact our support team for updates. We will assist in resolving the issue in coordination with the carrier or supplier. Cancellations or chargebacks should only be filed after contacting support for resolution.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone Number: +1 252 632 8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
Refund and Return Policy
Cancellations & Refunds
At The Robot Direct, customers may cancel their order any time before it ships at no cost. Exceptions apply to custom or made-to-order products.
Cancellations (Before Order Ships)
If you need to cancel an order, contact us as soon as possible so we can issue a full refund before the order leaves the warehouse. You can reach us by phone, email, or website chat during business hours.
Cancellations of Custom Orders
Custom or made-to-order products cannot be canceled or refunded once production has started, as these are built specifically to customer specifications. Your product warranty ensures you receive a fully functional and operational item.
Refunds and Returns
Customers may request an exchange or return within 30 days of delivery unless otherwise specified by the manufacturer. Return eligibility varies by brand. Customers are responsible for return shipping costs and applicable restocking fees, which are 25% of the product cost.
Refunds are issued to the original payment method within 5–10 business days after inspection and approval of the returned product.
Shipping Times
Estimated shipping times are displayed on each product page. Actual delivery times may vary due to supply chain or carrier delays outside our control.
Damages
Inspect your shipment upon delivery. Report any visible damage within 24 hours by emailing photos of the packaging, product, and damage details to support@therobotdirect.com. Reports after 24 hours may not be eligible for a shipping damage claim.
Warranty
Warranty terms vary by manufacturer. Refer to the product page for specific details. Warranty coverage applies to defects from normal use and excludes damage from misuse or neglect.
Chargebacks and Dispute Resolution
If you experience an issue with your order, please contact us directly. Our support team will assist with resolutions in accordance with our refund and warranty policies. Chargebacks should only be filed if communication and standard resolution procedures have been exhausted.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone Number: +1 252 632 8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
Warranty
AquaSense 2 includes 3-year Full Replacement Protection covering manufacturer defects and functional failures under normal use.
