Description
- The Roborock Qrevo CurvX is Roborock's flagship robot vacuum and mop, combining the slimmest chassis in the Roborock lineup with 22,000 Pa suction, hot water mop washing, and full AI obstacle recognition.
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3.14 in (7.98 cm) ultra slim design is the thinnest Roborock robot vacuum ever, gliding effortlessly under sofas, cabinets, and low furniture to reach areas taller robots cannot.
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22,000 Pa HyperForce suction delivers deep cleaning power on carpet, hardwood, and tile, with auto boost when carpets are detected.
- The industry first AdaptiLift Chassis lifts the entire chassis or individual sections (front, rear, left, right) to cross double layer thresholds up to 1.57 inches and adjust to uneven terrain for uninterrupted cleaning.
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RetractSense Navigation System automatically retracts the LiDAR sensor under low furniture while maintaining the 3.14 inch profile, then rises in open spaces for full 360 degree mapping.
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Dual Anti-Tangle System combines the DuoDivide main brush and FlexiArm Arc side brush. SGS certified 0 percent hair entanglement rate, handling pet fur and hair up to 40cm long without wrapping.
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FlexiArm Technology reaches corners and edges with 0mm edge coverage (TÜV Rheinland certified), eliminating blind spots where traditional robots leave dirt behind.
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Enhanced dual spinning mops apply up to 12N of downward pressure with warm water, lifting and removing stubborn stains on tile and hardwood.
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Multifunctional Dock 3.0 Thermo+ washes mops with 176°F hot water (99.99 percent bacteria removal per TÜV testing), dries with 113°F warm air, auto empties dust for up to 7 weeks, and auto refills the robot with warm water.
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Reactive AI 3.0 Obstacle Recognition uses structured light and an RGB camera to detect and avoid 108 object types in both well lit and dark rooms, including cables, pet waste, and toys.
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Intelligent dirt detection automatically re washes mops and re mops heavily soiled areas for consistent results.
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Roborock SmartPlan 2.0 tailors cleaning strategies to each room based on floor type, habits, and cleaning history. Automatically deep cleans neglected rooms and lowers power during Do Not Disturb periods.
- Built in Hello Rocky voice assistant for offline voice control. Also compatible with Amazon Alexa, Apple Siri Shortcuts, Google Home, and Matter protocol (via upcoming OTA).
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Pet friendly features include two way video calls, automatic pet recognition, pet snapshot capture, and pet search function.
- Mopping noise as low as 53 dB in Standard Mop Only Mode makes this the quietest Roborock ever.
- TÜV Rheinland certified for privacy and security, compliant with ETSI EN 303 645 cybersecurity standards. No images stored on Roborock servers.
Specifications
- Suction Power: 22,000 Pa HyperForce
- Dock: Multifunctional Dock 3.0 Thermo+ (auto empty, 176°F hot water mop wash, 113°F warm air dry, warm water auto refill, intelligent dirt detection)
- Brush System: DuoDivide main brush with FlexiArm Arc side brush (Dual Anti-Tangle System)
- Mop System: Dual rotating mops with up to 12N downward pressure, warm water mopping, 17mm max chassis and mop lift
- Navigation: RetractSense LiDAR with Reactive AI 3.0 structured light and RGB camera obstacle recognition
- Chassis: AdaptiLift with up to 1.57 inch threshold crossing
- Battery: 6,400 mAh Lithium Ion
- Robot Dimensions: 13.86 in by 13.78 in by 3.14 in
- Dock Dimensions: 17.72 in by 17.72 in by 17.72 in
- Robot Weight: 9.74 lbs
- Dock Weight: 22.05 lbs
- Mopping Noise: as low as 53 dB in Standard Mop Only Mode
- Auto Empty Interval: up to 7 weeks
- Voice Control: Built in Hello Rocky assistant, Amazon Alexa, Apple Siri Shortcuts, Google Home, Matter (via OTA)
- Connectivity: Wi-Fi 2.4 GHz, Roborock App, Apple Watch App
- Certifications: TÜV Rheinland privacy and cybersecurity (ETSI EN 303 645)
- Condition: New
Shipping Policy
Order Processing & Shipping Policy
All orders are processed and shipped within 2–5 business days using fully tracked courier services. Our delivery partners include USPS, UPS, and FedEx. Processing times may vary depending on the brand or manufacturer.
Order Confirmation
Once your order is placed, you will receive an order confirmation email indicating that we have received your order. We pre-authorize your payment method and confirm stock availability with our suppliers. If the item is unavailable or on backorder, we will void the pre-authorization and notify you by email. If the item is in stock, we will process the charge and prepare your order for shipment.
Order Shipment
Orders in stock will typically ship within 5 business days after processing. Tracking information will be emailed within 24 hours of shipment. If you do not receive tracking details within 6 business days, please contact us at support@therobotdirect.com.
Shipping Coverage
We currently ship within the United States. Certain products may also be available for delivery to Canada if the checkout system allows your shipping address to be entered successfully.
Changing Your Address
If your order has not yet shipped, contact us immediately to request an address change. Once shipped, we will do our best to assist, but additional courier fees for rerouting may apply and will be the customer’s responsibility.
Shipping Times
Estimated shipping times are displayed on each product page. Delivery estimates are not guaranteed and may vary due to factors outside our control, such as carrier delays or manufacturer lead times. Customers will be notified of significant delays.
Shipping Options
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Curbside Delivery: Delivered to your curb or driveway, offered free of charge for eligible orders.
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Threshold Delivery: Brought to your porch or sheltered area.
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White Glove Delivery: Delivered to a room of choice, includes basic assembly and packaging removal.
Delays
If your shipment is delayed, please contact our support team for updates. We will assist in resolving the issue in coordination with the carrier or supplier. Cancellations or chargebacks should only be filed after contacting support for resolution.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone: +1 252-632-8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
Refund and Return Policy
Cancellations & Refunds
At The Robot Direct, customers may cancel their order any time before it ships at no cost. Exceptions apply to custom or made-to-order products.
Cancellations (Before Order Ships)
If you need to cancel an order, contact us as soon as possible so we can issue a full refund before the order leaves the warehouse. You can reach us by phone, email, or website chat during business hours.
Cancellations of Custom Orders
Custom or made-to-order products cannot be canceled or refunded once production has started, as these are built specifically to customer specifications. Your product warranty ensures you receive a fully functional and operational item.
Refunds and Returns
Customers may request an exchange or return within 30 days of delivery unless otherwise specified by the manufacturer. Return eligibility varies by brand. Customers are responsible for return shipping costs and applicable restocking fees, which are 25% of the product cost.
Refunds are issued to the original payment method within 5–10 business days after inspection and approval of the returned product.
Damages
Inspect your shipment upon delivery. Report any visible damage within 24 hours by emailing photos of the packaging, product, and damage details to support@therobotdirect.com. Reports after 24 hours may not be eligible for a shipping damage claim.
Chargebacks and Dispute Resolution
If you experience an issue with your order, please contact us directly. Our support team will assist with resolutions in accordance with our refund and warranty policies. Chargebacks should only be filed if communication and standard resolution procedures have been exhausted.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone: +1 252-632-8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
Warranty
Roborock provides a limited manufacturer warranty covering defects in materials and workmanship under normal home use. Coverage periods vary by model, generally 1–2 years for robot units and 6–12 months for accessories such as batteries and brushes.
The warranty does not cover damages resulting from misuse, accidents, unauthorized repairs, or neglect. Proof of purchase is required for all claims.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone: +1 252-632-8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
