Description
- The Roborock Qrevo Edge 2 is a high-performance ultra-slim robot vacuum and mop designed for whole-home coverage, combining powerful suction, intelligent edge cleaning, and a fully automated Multifunctional Dock.
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25,000 Pa HyperForce™ Suction delivers deep, powerful cleaning on all floor types, pulling hair, fine dust, and debris from hardwood, tile, and thick carpets.
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Dual Anti-Tangle System pairs the DuoDivide™ main brush with the FlexiArm™ Arc Side Brush to capture hair up to 40cm long without tangles, keeping maintenance minimal even in pet-heavy homes.
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FlexiArm™ Technology extends the side brush into corners, toe-kick spaces, and along wall edges for complete perimeter coverage that standard side brushes can't reach.
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3.14-Inch Ultra-Slim Design allows the robot to glide under low furniture, bed frames, and sofas where dust and pet hair typically accumulate.
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Upgraded Mopping System uses dual spinning mop pads that automatically lift when carpets are detected, preventing rugs from getting wet while the robot continues vacuuming.
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DirTect™ Technology detects whether messes are dry or wet and automatically adjusts cleaning strategy — including triggering re-mop passes over heavily soiled spots.
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Multi-Scenario Cleaning Strategy intelligently adapts suction power and mopping intensity based on floor type, dirt level, and room zone for optimized results across the whole home.
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Reactive AI Obstacle Recognition identifies and navigates around over 200 types of everyday objects — cables, shoes, pet toys, chair legs — day or night using advanced sensor technology.
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PreciSense® LiDAR Navigation maps your home in real time for efficient, systematic cleaning routes and supports up to 4 floor maps for multi-level homes.
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Smart No-Go Zone Suggestions automatically flag problem areas like tight furniture clusters to prevent the robot from getting stuck.
- The Multifunctional Dock auto-empties dust, auto-refills the clean water tank, washes mop pads with 176°F (80°C) hot water to remove grease and grime, and dries them with 55°C warm air.
- Full control via the Roborock App with room-by-room scheduling, virtual barriers, spot cleaning, directional floor cleaning, and personalized cleaning preferences.
- Voice control through Amazon Alexa, Apple Siri Shortcuts, and Google Home.
Specifications
- Suction Power: 25,000 Pa HyperForce™
- Dock: Multifunctional Dock with auto dust emptying, warm water auto-refilling, 176°F (80°C) hot water mop washing, 55°C warm air drying
- Brush System: DuoDivide™ main brush with FlexiArm™ Arc Side Brush (Dual Anti-Tangle System)
- Mop System: Dual spinning mop pads with auto lift on carpets, DirTect™ dirt detection, intelligent re-mop on soiled areas
- Navigation: PreciSense® LiDAR with Reactive AI Obstacle Recognition (200+ object types)
- Multi Floor Mapping: up to 4 levels
- Robot Height: 3.14 in (Ultra-Slim Design)
- Robot Dimensions: 13.9 in by 13.9 in by 3.1 in
- Connectivity: Wi-Fi 2.4 GHz only (5 GHz not supported), Roborock App, Amazon Alexa, Apple Siri Shortcuts, Google Home
- Other: FlexiArm™ edge cleaning, Multi-Scenario Cleaning Strategy, Smart No-Go Zone suggestions, directional floor cleaning
- Condition: New
Shipping Policy
Order Processing & Shipping Policy
All orders are processed and shipped within 2–5 business days using fully tracked courier services. Our delivery partners include USPS, UPS, and FedEx. Processing times may vary depending on the brand or manufacturer.
Order Confirmation
Once your order is placed, you will receive an order confirmation email indicating that we have received your order. We pre-authorize your payment method and confirm stock availability with our suppliers. If the item is unavailable or on backorder, we will void the pre-authorization and notify you by email. If the item is in stock, we will process the charge and prepare your order for shipment.
Order Shipment
Orders in stock will typically ship within 5 business days after processing. Tracking information will be emailed within 24 hours of shipment. If you do not receive tracking details within 6 business days, please contact us at support@therobotdirect.com.
Shipping Coverage
We currently ship within the United States. Certain products may also be available for delivery to Canada if the checkout system allows your shipping address to be entered successfully.
Changing Your Address
If your order has not yet shipped, contact us immediately to request an address change. Once shipped, we will do our best to assist, but additional courier fees for rerouting may apply and will be the customer's responsibility.
Shipping Times
Estimated shipping times are displayed on each product page. Delivery estimates are not guaranteed and may vary due to factors outside our control, such as carrier delays or manufacturer lead times. Customers will be notified of significant delays.
Shipping Options
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Curbside Delivery: Delivered to your curb or driveway, offered free of charge for eligible orders.
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Threshold Delivery: Brought to your porch or sheltered area.
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White Glove Delivery: Delivered to a room of choice, includes basic assembly and packaging removal.
Delays
If your shipment is delayed, please contact our support team for updates. We will assist in resolving the issue in coordination with the carrier or supplier. Cancellations or chargebacks should only be filed after contacting support for resolution.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone: +1 252-632-8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
Refund and Return Policy
Cancellations & Refunds
At The Robot Direct, customers may cancel their order any time before it ships at no cost. Exceptions apply to custom or made-to-order products.
Cancellations (Before Order Ships)
If you need to cancel an order, contact us as soon as possible so we can issue a full refund before the order leaves the warehouse. You can reach us by phone, email, or website chat during business hours.
Cancellations of Custom Orders
Custom or made-to-order products cannot be canceled or refunded once production has started, as these are built specifically to customer specifications. Your product warranty ensures you receive a fully functional and operational item.
Refunds and Returns
Customers may request an exchange or return within 30 days of delivery unless otherwise specified by the manufacturer. Return eligibility varies by brand. Customers are responsible for return shipping costs and applicable restocking fees, which are 25% of the product cost.
Refunds are issued to the original payment method within 5–10 business days after inspection and approval of the returned product.
Damages
Inspect your shipment upon delivery. Report any visible damage within 24 hours by emailing photos of the packaging, product, and damage details to support@therobotdirect.com. Reports after 24 hours may not be eligible for a shipping damage claim.
Chargebacks and Dispute Resolution
If you experience an issue with your order, please contact us directly. Our support team will assist with resolutions in accordance with our refund and warranty policies. Chargebacks should only be filed if communication and standard resolution procedures have been exhausted.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone: +1 252-632-8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
Warranty
Roborock provides a limited manufacturer warranty covering defects in materials and workmanship under normal home use. Coverage periods vary by model, generally 1–2 years for robot units and 6–12 months for accessories such as batteries and brushes.
The warranty does not cover damages resulting from misuse, accidents, unauthorized repairs, or neglect. Proof of purchase is required for all claims.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone: +1 252-632-8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
