Description
The CHASING Poolmate Hydro3S Cordless Robotic Pool Cleaner combines powerful performance with cordless convenience, designed to clean your pool’s walls, floor, and waterline effortlessly. With a suction rate of 5070 GPH, it delivers thorough and efficient cleaning. The CHASING (POOLMATE) App allows you to switch cleaning modes, schedule cleaning sessions, monitor battery level, and receive full filter basket reminders directly from your phone.
Powered by a robust 11,000mAh battery, Hydro3S provides up to 300 minutes of continuous cleaning in ECO mode. Dual centrifugal pump motors, a drive motor, a 4.1L 180μm fine filter basket, and an active brush ensure deep and consistent cleaning. Its intelligent S-shaped cleaning path delivers reliable coverage across the pool floor, walls, and waterline.
Tech Specs
Types of Pools
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Types of Pools: Medium to large in-ground pools
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Pool Size: 100–150 m² (1076.39–1614.585 sq.ft.)
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Applications: Private pools / Public pools / Commercial pools
Performance
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Dimensions: 398 × 405 × 253 mm
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Weight: 7.5 kg
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Motors: 2 × Turbine centrifugal pump motors, 1 × drive motor
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Brush System: 1 × Active brush
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Scrubbing Type: Suction and dual active front & rear PVC rollers
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Suction Power / Flow Rate: 5070 GPH / 380 L/min
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Filtration: 180μm
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Filter Basket Capacity: 4.1L
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Algorithm: S-shaped path
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Obstacle Crossing: Obstacle crossing (32 mm height)
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Recovery: Auto-docking on low battery
Battery & Charging
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Battery Capacity: 11,000 mAh
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Battery Running Time: 200 min / 300 min (ECO)
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Charging Time: 4 hours
Cleaning
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Cleaning Modes: Regular (Floor+Walls+Waterline), Walls only, Floor only, ECO
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Cleaning Area: Floor, Walls, Waterline
Packing List
- 1 × Chasing Hydro3S Cordless Robot
- 1 × Power adapter
- 1 × Salvage hook
- 1 × File envelope
- 1 × User manual
FAQ
What kind of pool is suitable for a robotic pool cleaner like Hydro 3S?
This automatic pool cleaner is ideal for pools up to 15 meters long and 150 square meters in area, regardless of shape. It’s compatible with various materials, such as vinyl, fiberglass, and ceramic, making it versatile for different swimming pool types.
What types of water can this pool cleaner handle?
Withstanding water temperatures between 5 and 40°C, this automatic pool cleaner performs well in pools with chlorine levels up to 4ppm, salt levels up to 5000ppm, and pH levels from 7 to 7.8. It’s suitable for mineral hot tubs but not recommended for storage tanks or fish ponds.
Which areas of the pool can Hydro 3S clean?
Hydro 3S robotic pool cleaner effectively cleans the pool bottom, walls, and waterline, providing 4 cleaning mode selection.
Can I place the Hydro 3S pool robot anywhere in the pool to start working?
Yes, you can position this robotic pool cleaner anywhere in the pool to begin the cleaning cycle. Its user-friendly design allows for flexible setup.
How many filter type does Hydro 3S have?
The Hydro 3S robotic pool cleaner comes with a single filter type. Please refer to the filter documentation for more details on its advanced pool filtration system.
How long does the cordless version take to reach a full charge?
The cordless model requires 4 hours for a complete charge, ensuring consistent and efficient pool cleaning sessions.
How many cleaning modes does the Hydro 3S robotic pool cleaner have?
Hydro 3S robotic cleaner offers 4 cleaning modes: Regular (Floor+Walls+Waterline) / Walls only / Floor only / ECO, allowing you to choose the automatic pool cleaning mode that best suits your pool’s needs.
Can I use Hydro 3S in rainy days?
Yes, the Hydro 3S automatic pool cleaner can be used on rainy days.
Shipping Policy
Order Processing & Shipping Policy
All orders are processed and shipped within 2–5 business days using fully tracked courier services. Our delivery partners include USPS, UPS, and FedEx. Processing times may vary depending on the brand or manufacturer.
Order Confirmation
Once your order is placed, you will receive an order confirmation email. We pre-authorize your payment method and confirm stock availability with our suppliers. If the item is unavailable or on backorder, we will void the pre-authorization and notify you by email. If the item is in stock, we will process the charge and prepare your order for shipment.
Order Shipment
Orders in stock typically ship within 5 business days after processing. Tracking information will be emailed within 24 hours of shipment. If you do not receive tracking details within 6 business days, please contact us at support@therobotdirect.com.
Shipping Coverage
We currently ship within the United States. Some products may also allow delivery to Canada if the checkout system accepts your shipping address.
Changing Your Address
If your order has not yet shipped, contact us immediately to request an address change. Once shipped, rerouting may incur additional courier fees.
Shipping Options
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Curbside Delivery: Delivered to your driveway or curb. Free for eligible orders.
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Threshold Delivery: Delivered to your porch or sheltered entrance.
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White Glove Delivery: Delivered to a room of choice, includes basic assembly and packaging removal.
Delays
If your shipment is delayed, contact our support team. We will assist by coordinating with the courier or supplier. Chargebacks or cancellations should only be attempted after contacting us for resolution.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone: +1 252-632-8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
Refund and Return Policy
Cancellations & Refunds
Customers may cancel their order any time before it ships at no cost. Exceptions apply to custom or made-to-order products.
Cancellations (Before Order Ships)
If you need to cancel an order, contact us as soon as possible. We can issue a full refund before the item leaves the warehouse.
Refunds & Returns
Returns are accepted within 30 days of delivery unless otherwise specified by the manufacturer. Customers are responsible for return shipping and a 25% restocking fee.
Refunds are issued to the original payment method within 5–10 business days after inspection and approval.
Damages
If your item arrives damaged, report it within 24 hours with photos sent to support@therobotdirect.com.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone: +1 252-632-8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
Warranty
Hydro 3S includes a 2-year manufacturer warranty. Warranty coverage varies by model.
For after-sales support, customers may contact Chaser engineers directly. The Chaser engineering team will manage the service process until the issue is resolved.