Description
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Industrial RTK: Long-range, robust signals deliver precise positioning and navigation in challenging environments. With centimeter-level accuracy, this industrial robot lawn mower ensures consistent, gap-free mowing. It covers recommended mowing areas 4,000㎡ (1 acre).
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Easy Installation: This wire-free robot lawn mower requires no boundary wires or complex setup; get started in just 5 minutes. You can even reduce base station requirements under Ntrip mode, making it a robot lawn mower without perimeter wire solution.
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Exceptional Climbing Ability: The lightweight design allows this robot lawn mower for hills to handle slopes up to 33° (65%), making it suitable for uneven ground and rough terrain.
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Advanced Obstacle Avoidance: A dual-vision system accurately detects and avoids over 50+ common garden obstacles, making it a truly smart robotic lawn mower.
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DROP & RUN: Easily create mowing zones and start tasks without the need for a charging station. The Drop & Run function enhances convenience for large robotic lawn mower users.
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Multi-Zone Management: Manage multiple devices effortlessly with real-time monitoring of all your FR4000 units’ locations and status on a global scale, ensuring maximum productivity for professional robotic lawn mower operations.
Specifications
Capacity & Performance
Max Mowing Size (50 hrs): 10,000 ㎡ / 2.47 acres
Boundary Type: Virtual boundaries (no perimeter wire)
Net Weight: 13.3 kg
Dimensions: 645 × 444 × 420 mm / 25.4 × 17.5 × 16.5 in
Max Climbing Ability: 33° (65%)
Waterproof Level: IPX5 (Mower), IP65 (Charging Station), IP67 (RTK Reference Station)
Navigation & Control
Industrial RTK & Enhanced Vision: Supported
Radio RTK Mode & Network RTK Mode: Supported
Connectivity: 4G, Wi-Fi, Bluetooth
Firmware Updates: App update through OTA
Cutting System
Cutting Width: 255 mm / 10 in
Cutting Height Range: 10–50 mm / 0.4–2 in
Mowing Speed Range: 0.3–0.5 m/s
Blade Speed Range: Low (0.3 m/s), Medium (0.4 m/s), High (0.5 m/s)
Blade Type: 6 pivoting stainless steel blades
Cutting Mode: Parallel stripes with a specific angle
Safety Features
Object Detection & Avoidance: Stereo camera, RGB camera, and physical bumper
Battery & Charging
Dual Battery Capacity: 190 Wh
Mowing Time per Full Charge: 180 min
Charging Time: 120 min
What's in the Box
- FR4000 Robotic Lawn Mower × 1
- RTK Reference Station × 1
- Charging Station × 1
- Power Adapter & Cable × 1
- RTK Tripod / Mounting Kit × 1
- Set of Stainless Steel Blades (spare) × 1
- User Guide & Quick Start Manual × 1
User Guide
📄 Download the FR4000 User Guide (PDF)
Brochure
📄 View the FR4000 Brochure (PDF)
Shipping Policy
Order Processing & Shipping Policy
All orders are processed and shipped within 2–5 business days using fully tracked courier services. Our delivery partners include USPS, UPS, and FedEx. Processing times may vary depending on the brand or manufacturer.
Order Confirmation
Once your order is placed, you will receive an order confirmation email indicating that we have received your order. We pre-authorize your payment method and confirm stock availability with our suppliers. If the item is unavailable or on backorder, we will void the pre-authorization and notify you by email. If the item is in stock, we will process the charge and prepare your order for shipment.
Order Shipment
Orders in stock will typically ship within 5 business days after processing. Tracking information will be emailed within 24 hours of shipment. If you do not receive tracking details within 6 business days, please contact us at support@therobotdirect.com.
Shipping Coverage
We currently ship within the United States. Certain products may also be available for delivery to Canada if the checkout system allows your shipping address to be entered successfully.
Changing Your Address
If your order has not yet shipped, contact us immediately to request an address change. Once shipped, we will do our best to assist, but additional courier fees for rerouting may apply and will be the customer’s responsibility.
Shipping Times
Estimated shipping times are displayed on each product page. Delivery estimates are not guaranteed and may vary due to factors outside our control, such as carrier delays or manufacturer lead times. Customers will be notified of significant delays.
Shipping Options
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Curbside Delivery: Delivered to your curb or driveway, offered free of charge for eligible orders.
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Threshold Delivery: Brought to your porch or sheltered area.
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White Glove Delivery: Delivered to a room of choice, includes basic assembly and packaging removal.
Delays
If your shipment is delayed, please contact our support team for updates. We will assist in resolving the issue in coordination with the carrier or supplier. Cancellations or chargebacks should only be filed after contacting support for resolution.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone: +1 252-632-8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
Refund and Return Policy
Cancellations & Refunds
At The Robot Direct, customers may cancel their order any time before it ships at no cost. Exceptions apply to custom or made-to-order products.
Cancellations (Before Order Ships)
If you need to cancel an order, contact us as soon as possible so we can issue a full refund before the order leaves the warehouse. You can reach us by phone, email, or website chat during business hours.
Cancellations of Custom Orders
Custom or made-to-order products cannot be canceled or refunded once production has started, as these are built specifically to customer specifications. Your product warranty ensures you receive a fully functional and operational item.
Refunds and Returns
Customers may request an exchange or return within 30 days of delivery unless otherwise specified by the manufacturer. Return eligibility varies by brand. Customers are responsible for return shipping costs and applicable restocking fees, which are 25% of the product cost.
Refunds are issued to the original payment method within 5–10 business days after inspection and approval of the returned product.
Damages
Inspect your shipment upon delivery. Report any visible damage within 24 hours by emailing photos of the packaging, product, and damage details to support@therobotdirect.com. Reports after 24 hours may not be eligible for a shipping damage claim.
Warranty
Warranty terms vary by manufacturer. Refer to the product page for specific details. Warranty coverage applies to defects from normal use and excludes damage from misuse or neglect.
Chargebacks and Dispute Resolution
If you experience an issue with your order, please contact us directly. Our support team will assist with resolutions in accordance with our refund and warranty policies. Chargebacks should only be filed if communication and standard resolution procedures have been exhausted.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone: +1 252-632-8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
FJD FR4000 Warranty Policy
At The Robot Direct, we are committed to providing exceptional after-sales support for the FJD FR4000 Robotic Lawn Mower. This U.S.-based warranty policy ensures fair, transparent, and efficient service for all domestic customers.
I. General
The Robot Direct (“we”, “our”, or “us”) provides warranty support for all FJD FR4000 units sold directly through therobotdirect.com or authorized U.S. sales channels. Proof of purchase (order confirmation, invoice, or receipt) is required for all warranty claims. Warranties are valid only for original purchasers and are non-transferable.
II. Warranty Period
The Robot Direct warrants the FJD FR4000 Robotic Lawn Mower to be free from defects in materials and workmanship under normal residential use during the warranty period listed below. The warranty period begins on the delivery date listed in your order confirmation email.
| Component |
Warranty Period |
Beyond Warranty Period |
| Mower (Main Unit) |
3 Years |
Repair Service (Charged) |
| Batteries |
3 Years |
Replacement (Charged) |
| Charging Station & RTK Unit |
1 Year |
Repair/Replacement (Charged) |
| Wheels |
Not Covered (Wear Part) |
Replacement (Charged) |
| Decorative Trim / Exterior Shell |
Not Covered (Wear Part) |
Replacement (Charged) |
| Mower Blades |
Not Covered (Wear Part) |
Replacement (Charged) |
*Tires, cosmetic trim, and cutting blades are classified as wear parts and are excluded from warranty coverage.
III. Replacement Policy
The Robot Direct offers replacement services under the following U.S.-based conditions:
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Transportation Damage: If the product arrives significantly damaged, customers must notify us within 7 calendar days of delivery. A damage report and photos may be required.
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Incorrect Product: If you receive a product different from what was ordered, contact us within 7 days for a verified replacement.
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Major Defect: If the mower exhibits a serious fault or manufacturing issue within 7 days of delivery, it may qualify for replacement.
Replacement Guidelines
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Replacement Warranty Period: Begins from the original delivery date, not the replacement shipment date.
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Packaging: All returns or replacements must include the original packaging and components to prevent damage during transport.
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Processing: Replacements are processed after The Robot Direct verifies the issue and receives the defective unit at our U.S. return center.
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Timeline: Approved replacement products must be shipped within 7 calendar days of receiving instructions from our support team.
Exclusions from Replacement
The Robot Direct reserves the right to deny replacement if:
- The request is made more than 7 calendar days after delivery.
- The issue is caused by user misuse, improper installation, or lack of maintenance.
- No valid proof of purchase is provided.
- Damage is caused by environmental or external factors such as water, fire, or improper voltage.
- Cosmetic or normal wear and tear is reported (e.g., scratches, faded paint, or blade dullness).
- The product is damaged during return shipping due to improper packaging.
IV. Customer Responsibilities
- Customers must ship products to the designated U.S. service facility for inspection or warranty claim verification.
- All shipments must be properly packaged to prevent further damage.
- Customers are responsible for round-trip shipping fees for non-warranty repairs.
V. Warranty Claim Process
To initiate a warranty claim:
- Contact support@therobotdirect.com with your order number, serial number, and photos/videos of the issue.
- Our service team will review your claim and provide instructions for return or inspection.
- Once received and verified, repairs or replacements will be processed promptly.
VI. Important Notes
- This warranty applies only to FJD FR4000 units sold by The Robot Direct within the United States.
- Warranty coverage does not extend to units purchased from unauthorized resellers or overseas platforms.
- The warranty period will not reset following a repair or replacement.
- We reserve the right to charge for diagnostic and shipping costs on non-warranty claims.
VII. Disclaimer
This limited warranty gives you specific legal rights. You may have other rights that vary by state. The Robot Direct is not responsible for incidental or consequential damages arising from product use, misuse, or failure, including downtime or loss of productivity.
Contact Information
Business Name: The Robot Direct
Email: support@therobotdirect.com
Phone: +1 252-632-8669
Customer Service Hours: Mon–Fri, 9 AM–5 PM EST
